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Keeping the Lights On and the Water Flowing: Why Software is the Unsung Hero for Utilities Let's be honest, most of us don't spend a lot of time thinking about where our electricity comes from, how our water gets to the tap, or what happens to our waste. We just expect these essential services to work, flawlessly, 24/7. But behind the scenes, the companies that provide these "utilities" – whether it's power, water, gas, or waste management – are constantly juggling an incredible array of complex challenges. They're battling aging infrastructure, navigating stricter regulations, responding to extreme weather, and dealing with customers who expect instant, digital service. It's a tough gig, and frankly, they can't do it anymore without some serious technological muscle. ...